Define call schedules—7 days, 3 days, 1 day before due date—and customize retries for no answers, ensuring maximum reach without fatigue.
Fetch all pending invoices in real time, summarize amounts and due dates, and offer a consolidated payment link to simplify the customer journey.
Customers can confirm payment intentions, request extensions, or ask billing questions (“What’s my outstanding gas balance?”). The AI logs responses, triggers follow ups, or escalates to AI live agents for complex cases.
Instantly generate and send a secure payment link via SMS or email at call’s end, reducing friction and driving same session payments across all utility lines.
Tailor greetings, messaging tone, retry logic, and even upsell prompts (e.g., paperless billing) directly from our dashboard—no coding required.
Flag hardship requests or disputes automatically, creating tickets in your CRM or billing system so your team can provide tailored solutions while routine reminders continue.
Utilities providers – Electricity, water, and gas companies can reduce arrears, protect service continuity, and lower call center volumes.
ISPs & telecoms – Improve on-time collections, reduce service suspensions, and upsell plans during reminder calls.
Property managers – Automate rent outreach, cut vacancy costs, and reduce eviction proceedings by proactively engaging tenants.
Municipal agencies – Streamline billing for parking, waste management, and local taxes, improving citizen satisfaction.
Subscription services – Gyms, SaaS platforms, and membership organizations ensure recurring dues are paid on time with proactive support.
See how Aisa-X transforms businesses with AI automation, seamless integration, and smarter engagement.
Maximize revenue – Capture payments before due dates and significantly reduce bad-debt write-offs.
Enhance customer relations – Respectful, informative calls build trust and cut inbound support volume by up to 50%.
Reduce operational costs – Automate repetitive reminder and dunning tasks, saving hundreds of staff hours each month.
Ensure data accuracy – Two-way system sync prevents billing errors, duplicate calls, and customer disputes.
Scale effortlessly – Handle peak billing seasons and large account portfolios without hiring additional collection agents.
Rolled out AI reminders to 100,000 accounts and achieved a 38% reduction in late payments in Q1—saving over ₹5 million and reducing disconnections by 60%.
Integrated multi bill calls, boosting on time payments from 65% to 87% and slashing manual follow up calls by 75%.
Automated rent reminders for 3,000 units—reaching a 92% payment rate before due dates and cutting eviction proceedings by 60%.
Beyond driving collections, the AI Voice Utility Bill Reminder Agent serves as a proactive customer concierge—providing usage insights, recommending budget plans or payment agreements, and handling basic account inquiries. This holistic approach transforms routine billing outreach into a value added service, strengthening customer loyalty and reducing churn.
By sending timely, multi‑interval reminders, the AI Voice Utility Bill Reminder Agent ensures that customers are well-informed about upcoming payments. With calls placed days before due dates , customers are given multiple opportunities to settle their bills on time. This proactive approach reduces late payments and improves cash flow for utilities providers.
Yes, the AI Voice Utility Bill Reminder Agent can manage a variety of utility bills, including electricity, water, gas, internet, and rent. It consolidates all outstanding bills into one call, simplifying the payment process for customers and increasing the likelihood of timely payment.
The AI Voice Utility Bill Reminder Agent personalizes each call by dynamically inserting customer-specific information such as their name, account number, bill amount, and due date. This makes the reminder feel more tailored and ensures that customers know exactly what they need to pay and when.
Yes, after delivering the bill reminder, the AI Voice Utility Bill Reminder Agent sends a secure payment link via SMS or email, allowing customers to pay their bills instantly. This feature streamlines the payment process, making it convenient and encouraging on-the-spot payments.
The AI Voice Utility Bill Reminder Agent supports over multilingual language. This multilingual capability ensures that utility companies can serve a diverse customer base, improving communication and engagement for global audiences.
The AI Voice Utility Bill Reminder Agent integrates seamlessly with your CRM, billing, and payment systems via API or webhook. This ensures that all customer interactions, payment statuses, and reminders are automatically logged and synchronized with your existing databases, streamlining the entire process.
Yes, the AI Voice Utility Bill Reminder Agent follows industry-standard security protocols. All voice data is encrypted during transmission (TLS 1.2+) and storage (AES-256)
Yes, the AI Voice Utility Bill Reminder Agent is capable of handling payment requests and extensions. If a customer needs more time to pay, they can request an extension during the call, and the system will log their request and schedule a follow-up. The agent also provides a simple method for customers to reschedule payments, helping maintain positive relationships.
Setting up the AI Voice Utility Bill Reminder Agent is quick and easy. Within 30 minutes, you can upload your customer data, customize reminder scripts, and configure your call intervals. For more complex setups or integrations, our support team is available to assist with any additional configuration or customizations needed.