Traditional surveys arrive too late—by then, customers have moved on. Aisa-X engages users via chat, email, SMS, or in-app prompts immediately after an event, turning tedious forms into interactive conversations.
AI-driven feedback boosts completion rates by 50%.
Manually reading thousands of responses is unscalable. Aisa-X applies NLP to score sentiment in real time, spotlighting urgent issues and emerging trends.
Real-time sentiment detection speeds up issue resolution by 40%.
Generic, one-size-fits-all surveys underperform. Aisa-X customizes questions based on each customer’s journey, making interactions feel natural and relevant.
Personalized outreach increases response rates by 35%.
Negative feedback is invaluable—if you act. Aisa-X instantly flags dissatisfied customers, issues apologies or offers, and routes critical cases to human agents to prevent churn.
Real-time recovery efforts boost retention by 30%.
Delighted customers rarely post reviews without a nudge. Aisa-X identifies happy users and automatically invites them to review your brand on Google, Trustpilot, or industry sites.
AI-powered review campaigns lift positive reviews by 25%.
Don’t stop at customers—gather staff insights and product testing feedback too. Aisa-X runs pulse surveys to uncover operational bottlenecks and morale issues before they escalate.
Internal feedback loops improve employee satisfaction by 30%.
E-Commerce & Retail Brands – Gauge post-purchase satisfaction
and delivery experiences.
SaaS & Tech Companies – Capture UX feedback, bug reports,
and feature requests.
Hospitality & Travel – Monitor guest experiences and service
quality in real time.
Healthcare & Telemedicine – Track patient satisfaction
and care outcomes.
Financial Services & Banking – Collect feedback on loans,
transactions, and support.
See how Aisa-X transforms businesses with AI automation, seamless integration, and smarter engagement.
Dramatically higher response rates through engaging
AI-driven conversations.
Faster issue resolution by detecting and escalating
negative feedback immediately.
Enhanced brand reputation with automated
review invitations.
Data-backed decisions from instant sentiment
dashboards and trend analysis.
Reduced churn by proactively addressing
concerns before they escalate.
A national insurance provider integrated an AI feedback collection agent to gather post-policy-purchase insights. By prompting customers immediately after purchase through interactive chat, they captured detailed opinions on plan clarity. 45% increase in feedback completion rates (from 20% to 65%)
A mid-sized SaaS analytics company deployed Aisa-X to collect contextual feedback at key workflow checkpoints. Personalized question flows helped uncover usability issues and feature gaps right when users encountered them. 50% higher survey participation compared to generic email surveys
A luxury hotel chain implemented AI-driven feedback prompts on their mobile app and in-room tablets, capturing guest impressions in real time. Negative responses triggered immediate offers of service recovery, boosting reputation. 60% jump in survey responses (from 10% to 70%)
With AiSA-X, providers—from hospitals and clinics to insurers and telemedicine platforms—can automate every patient touchpoint. Our intelligent agents handle inquiries, pre-screen symptoms, verify eligibility, and even schedule appointments in real time. The result? Higher patient satisfaction, faster conversions, and a streamlined front-desk that never sleeps. Healthcare providers can’t afford to lose leads due to slow response times or outdated processes.
Once a response is submitted, Aisa-X parses and scores sentiment within seconds using real-time NLP pipelines. Critical or low-sentiment feedback Dashboards and reports update instantly, showing sentiment trends and flagged issues. This rapid analysis lets you intervene before small issues turn into major escalations.
Yes—Aisa-X offers a no-code builder for dynamic, branched survey flows based on user attributes. You can tailor questions conditionally (e.g., based on purchase history, product usage, or user segment). Alternatively, use our RESTful API to programmatically adjust questions, order, and branching logic. This flexibility ensures each respondent sees a personalized feedback journey that drives engagement
Aisa-X leverages conversational prompts immediately after key interactions, making surveys feel like a chat, not a form. Personalized question sequencing—referencing recent activity—boosts relevance and reduces dropoff. You can trigger reminders via SMS or email for unfinished surveys, increasing completion by up to 50 %. Real-time A/B testing of question wording ensures you continuously optimize for maximum engagement.
Absolutely—out-of-the-box connectors link Aisa-X to zoho, HubSpot,pabbly, and more. You can push feedback events directly into Google Analytics, Snowflake, or your BI warehouse via API or webhooks. Survey responses map automatically to contact records, updating custom fields and creating tasks for follow-up. This end-to-end integration removes data silos and gives sales, marketing, and support teams a unified view.
All feedback data is encrypted in transit and at rest (AES-256) on ISO 27001
Role-based access controls and field-level encryption ensure only authorized users see sensitive information.
Yes—Aisa-X’s microservices architecture scales horizontally, processing millions of feedback interactions daily. With built-in load balancing and auto-scaling, there’s no degradation in performance during peak periods. SLAs guarantee >99.9 % uptime, and redundant regional deployments ensure zero data loss. This enterprise-grade robustness means you can confidently roll out feedback collection across global user bases.
Aisa-X provides a real-time dashboard featuring sentiment trends, response heatmaps, NPS scores, and verbatim highlights. You can generate custom reports (CSV, PDF) on any schedule or export raw data for deeper analysis in BI tools. Advanced topic clustering and keyword extraction show you emerging themes and pain points automatically. These insights empower data-driven decision-making to continuously refine products, services, and support.
Aisa-X flags low-sentiment or critical comments immediately and triggers automated workflows you define. For example, you can send apology emails, offer discount codes, or escalate to a live agent via ticket creation. Real-time alerts (email, SMS, Slack) ensure stakeholders see negative feedback instantly and can respond fast. This proactive recovery approach helps you retain at-risk customers before dissatisfaction spreads.
We assign a dedicated onboarding specialist to guide you through setup, configuration, and best practices. 24/7 chat support and email helpdesk are available during your entire contract term for any technical questions. Our developer portal offers SDKs, detailed API documentation, and sample code to accelerate custom integrations. Enterprise plans include a named Customer Success Manager and quarterly ROI reviews to ensure your goals are met.