Friendly calls at staggered intervals ensure customers never miss a renewal window—driving a 30% uplift in on time renewals.
Automatic logging of responses, renewals, and exceptions keeps your policy administration system up to date without manual edits.
Dynamic script customization inserts individual policy details, recent claims history, and tailored recommendations.
On call Q&A supports questions like “What’s covered under my deductible?” or “How much will my premium change?” with instant AI driven answers.
For businesses in the insurance sector, our AI Voice Insurance Renewal Agent works in tandem with Free AI Agent Service to provide an efficient and automated renewal process.
Verbal “yes” renewals and future callback requests are transcribed and scheduled, ensuring no prospect slips through the cracks.
Health insurance renewals – Clinics and benefits administrators ensure continuous coverage and promote supplemental upgrades.
Vehicle insurance reminders – Auto insurers reduce lapsed policies and upsell multi-vehicle discounts.
Life insurance policies – Providers nurture long-term commitments with clear term vs. whole-life guidance.
Home insurance notices – Insurers notify homeowners of policy lapses and rebuild-cost updates to prevent coverage gaps.
Travel insurance renewals – Agencies highlight new destination coverages and pandemic riders before expiry.
See how Aisa-X transforms businesses with AI automation, seamless integration, and smarter engagement.
Maximize retention – Capture every renewal opportunity with proactive AI-powered voice outreach.
Enhance customer trust – Personalized, two-way calls build confidence and long-term loyalty.
Cut operational costs – Automate high-volume renewal tasks while eliminating manual errors.
Improve accuracy – Real-time system synchronization prevents data inconsistencies and policy lapses.
Scale effortlessly – Handle peak renewal seasons without adding headcount; AISAX scales with demand.
Saw a 28% increase in on time health plan renewals within the first quarter of deployment, reducing coverage gaps and administrative workload.
Automated voice reminders and explanation assistance drove a 35% uplift in vehicle policy renewals and a 12% increase in add on roadside assistance purchases.
Implemented for annual travel insurance renewals, capturing 40% more renewals before expiration and increasing customer satisfaction scores by 15%.
AutoSecure’s customers reported a 20% improvement in clarity around policy details after interactive explanation assistance calls—leading to higher trust and renewal intent. TravelGuard’s integration with their policy system ensured 100% alignment of verbal renewals and CRM records—eliminating reconciliation errors and manual follow ups. Transform your policy renewals with AISAX’s AI Voice Insurance Renewal Agent. Automate outreach,
Absolutely. Our built‑in Natural Language Understanding (NLU) engine handles a wide range of free‑form questions—such as “What does my deductible cover?” or “Can I add a dental rider?”—and provides instant, AI‑generated explanations based on your policy data. If the agent encounters an unfamiliar query, it seamlessly escalates the call to a live agent or schedules a callback, so no customer concern goes unanswered.
By default, the agent places calls before each policy’s expiration. You can easily adjust the number of intervals, timing, and messaging content per product line—whether you need more aggressive outreach for high‑value clients or a gentler cadence for long‑term policyholders. All settings are managed through our campaign builder, which lets you preview scripts and schedule multiple, overlapping campaigns with zero code.
We offer API for leading policy administration systems plus CRM platforms like Salesforce, HubSpot, and Zoho CRM. For bespoke or legacy environments, our comprehensive REST API and webhook endpoints provide two‑way data synchronization: renewals, cancellations, and feedback are written back in real time, while policy updates or bulk renewals initiated in your system trigger corresponding outbound calls without manual intervention.
In addition to recording responses, the agent can capture 1–5 satisfaction ratings, closed‑ended survey questions, and open‑ended voice comments. All responses are transcribed via speech‑to‑text, sentiment‑scored, and available instantly on your analytics dashboard. You can set branching logic to follow up on low scores—prompting for root‑cause details
When a customer says “Yes, I’ll renew today,” the system automatically recognizes that intent and logs it as a confirmed renewal in your CRM or policy system. If the customer requests “Call me back next Monday,” the agent schedules a follow‑up event at the specified date and time, sends an SMS or email confirmation to the customer, and assigns a callback task to your team—ensuring no commitment slips through the cracks.
Yes—our real‑time dashboard delivers comprehensive views of reminder delivery rates, renewal conversion percentages, average call durations, and feedback sentiment trends. You can filter by campaign, policy type, geography, or customer segment, and export detailed reports as CSV or PDF. For advanced analysis, connect our data warehouse integration to your BI tools, enabling cross‑dataset correlations (e.g., linking renewal rates to claim history).
Definitely—the system supports multi‑policy bundles , guiding callers through each coverage line and aggregating their commitments into a single transaction. During the call, the agent confirms details for each policy, calculates bundled discounts, and processes renewals in a unified workflow, then writes back the combined renewal record to your administration system.
We provide technical support via chat, email, and phone, with guaranteed response and for high‑priority issues. Our standard SLA includes 99.9% uptime, proactive health monitoring, and automated failovers. Enterprise customers can opt for a dedicated solutions engineer, quarterly business reviews, and on‑site or virtual training workshops to ensure maximum ROI from the solution.