case-study

Client: Tom Li, Customer Service Lead, UrbanStore Challenge:Store’s customer service team was regularly overwhelmed by inquiries related to product availability, […]

Client: Dr. Aisha Noor, Head of Patient Services, Challenge:A multispeciality Clinic faced challenges managing high volumes of patient inquiries related

Client: Rajiv Kumar, Head of Customer Experience, NBFC bank in Tamil Nadu Challenge:Bank’s support team faced a significant workload due

Client: Olivia, E-commerce Revenue Manager Challenge:Customer support team struggled to manage a high volume of inquiries about order tracking, product

Client: Dr. Sachin, Director of Admissions Challenge:: University’s admissions team faced a significant increase in inquiries during application seasons, as

Client: John, VP of Customer Service Challenge: This online solution company faced an increasing volume of customer inquiries through multiple